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Security Tips

What is Phishing?

Phishing is when a fraudster impersonates a legitimate organisation (e.g. Rabobank) to obtain your passwords and personal details and gain access to your accounts or device. There has been an increase in phishing through email or SMS, involving fraudsters luring customers to click the embedded links and QR codes. The email / SMS will say it is from a legitimate organisation like Rabobank or your trusted parties. It often looks very similar to an actual email / SMS sent by those companies, and it will contain a link or QR code that takes you to a website that also looks very similar to the organisation's genuine site.

How to avoid phishing scams?

    Be aware of identity fraud, only share your personal information with people and companies you trust. Be vigilant in opening all emails which contain links or attachments, even from trusted sources. Don’t click on links in spam emails or other emails that you were not expecting. Check your account details on a regular basis. If you notice any unexpected activity either on your account or your computer, contact your Relationship Manager immediately. If you receive invoices by email, independently confirm that the account details are correct prior to payment. Validate suspicious requests to change beneficiary information or for unusual or urgent payments. Don’t visit suspicious sites, these will often run exploits which could infect your personal devices (e.g. computer, mobile) with malware. Ensure that you have an up to date antivirus program installed on both your computer and mobile phone, and that you are performing regular scans. Don't trust unusual phone calls or emails from people or companies that you were not expecting. Don't share your Login ID, Password, Token Codes or PINs with anyone. Use a strong password and change it regularly. Make sure that you are using a currently supported operating system and internet browser. Ensure automatic updates are turned on.

We’re here to help you!

Not sure if it’s a scam or you suspect that your company has been a victim of fraud? Please contact your Relationship Manager.

Email us at singapore@rabobank.com