Frequently asked questions on logging into RBB
No, it is not possible to change the PIN code of the Rabo Online Key
No. The Rabo Scanner is not connected to the PC and is not dependent on Java software.
If you cannot scan the colour code, check whether the distance between the scanner and the colour code is correct. To make a good scan, hold the scanner 15 to 20 centimetres from the screen.
With the Rabo Scanner, you sign orders by scanning a colour code. The screen of the Rabo Scanner will display a summary of the orders you wish to sign. What you see is what you sign. That provides improved safety. For more information, you can run the demo 'signing' on the device.
Yes. The Rabo Scanner is not a personalised device. Different people or employees of a company can use the same Rabo Scanner.
Yes, you can also set the Rabo Scanner to the English language. The texts will then be displayed in English. In the menu, choose 'switch to English'. The messages that you receive on your Rabo Scanner will copy the language settings of your browser.
The Rabo Scanner uses new technology and has a built-in camera. In order for you to log in and sign with the Rabo Scanner, your computer screen will display a colour code. You must then use the Rabo Scanner to scan this colour code. The screen of your Rabo Scanner will display what you are signing.